FAQ

How does curbside pickup work?

There are two options for curbside pick up:

1. Place your order online. During “Checkout”  choose the “Store Pick Up – 1395 Tecumseh Rd East Windsor”  option.  We will print your order and call you as soon as it is picked and ready for pick up.

2. You can also come by the store and visit our ORDER window without placing your order online.  One of our staff can pick your order for you immediately.  If it a large order or if your order contains multiple window bags we suggest that you call us first so we can have it ready for when you arrive.  Phone 519 566 4373

 

Store is located at 1395 Tecumseh Rd. E. (in alley off of Moy avenue) Windsor, ON., N8W 1B9. Plenty of parking available.

Where do you ship? How long will it take?

All shipping is from Windsor, Ontario Canada. Upon receipt of your order we promise to pop, pick and ship no later than four working days. We will notify you as soon as possible if there are any unforseen delays (shortage of seasoning etc…) and discuss alternatives.

Due to the overwhelming amount of on line orders we have received recently, no confirmation will be sent but rest assured we have your order and will take care of you right away.

If you have any special shipping requests or would like a package shipped outside of the Windsor/Essex area please contact us directly for a specific shipping quote.

Where can I buy?

As well as our retail location on Tecumseh and Moy in South Walkerville we can be found every Saturday at the Downtown Windsor Farmers market on Pellissier St.

Our mobile food trailer is always out and about the city and county as well in the Spring Summer and Fall.

Some of the festivals that we can be found at during the year are:

  • Strawberry Fest – Lasalle
  • Bluesfest
  • Ford Fireworks Night
  • Wheels on Wyandotte
  • Ruthven Apple Festival
  • LaSalle Night Market (last Sunday of each month in the summer)
  • Halloween Spook-tacular at Mic Mac park
  • Bright Lights at Jackson Park

Can I buy in store?

Sure can! We are currently allowed 2 customers at a time as of February 16th (Red Zone restrictions in place).  Please sign the book, sanitize your hands and respect social distancing when in store or lined up outside.

Some local retailers that carry a limited selection of our products are:

Demarco Fine Foods
1349 Grand Marais Rd W (South Windsor) 519-990-4147

Mancini’s Italia Bakery
571 Erie St East (Windsor) 519-255-7263

Lee & Maria’s
692 Seacliff Dr, Kingsville, ON N9Y 2E6 519-733-9328

Donna’s Deli
571 Erie St East (Windsor) 519-255-7263

The Parlour Ice Cream Shop 

5881 Malden Rd, Lasalle 519-970-9665

Am I able to buy wholesale?

Looking for a fresh and exciting local alternative to add some Pop to your store, catering company, event venue etc? We would love to talk to you.

Contact us directly to discuss the opportunities that we can offer.

Free local delivery with quick 2-3 day turnaround time. We accept Visa MC, debit or cheque.

My child has a peanut allergy. What should I be aware of?

Every single flavour of our popcorn is 100 per cent peanut free with the exception of our gourmet collection. All of our popcorn is made in one facility except the gourmet collection. The process is a little different. The finished gourmet collection is taken to a diferent kitchen altogether to be seasoned or drizzled. There is peanut product at our second location so if there are allergies it is recommended to avoid the Gourmet collection altogether.

How long will the popcorn stay fresh?

In our testing and years of experience we have found that if stored in a cool/dry place with the bag sealed all of our sugary coated flavours can last up to two months. The sugar coating provides a barrier which allows the corn to stay fresh for a very long time. The savory flavours because they are not protected will not stay fresh for quite as long but our new leakproof containers are proving to keep the popcorn fresh for at least six weeks if stored in a cool/dry environment.

What do you do with the Old Maids?

We like to give our unpopped seeds and popcorn that didn’t make the cut to local farmers. The seeds and corn make for great chicken feed! If you or someone you know owns a farm please get in touch with us and we will see what we can do to provide them with some feed.

Where is my order?

Right now we are not set up with a tracking system. It is something that we are learning about and will hopefully implement in the future. Until then if you are concerned about the status of your order please give us a call. Each one of our staff is notified on our phones when an order is placed so if we can’t answer your question right away we will do our best to get back to you within an hour or so of your call. We strive to have all orders that are placed delivered to your door within four working days. If we cant do it then we will call you personally and let you know.

Can I pick up my order?

Absolutely.  If you place your order online it is best to give us at least a couple of hours to have it picked and packed for you. Our convenient serving windows make it easy for walk up pick ups or if you prefer just park in our lot, give us a call and we will run it out to you right away.

How much popcorn does one consume?

The average serving size is 2.5 cups per person. That is about one fifth of our small pail.

Why is your popcorn so round?

We prefer to use a unique popcorn kernel called the “mushroom” kernel. There are mainly two types of popcorn kernels, the butterfly and the mushroom. Butterfly kernels are less durable and leave you with a lot of crumbs at the bottom of the bag. Mushroom kernels are far superior as they don’t break down, and because of the larger surface area they tend to hold on to the coatings better.